Return & Refund Policy

Request for returns should be made to us Within 20 days from the delivery date for a full refund. The full refund amount will exclude any delivery, assembly, delivery timing, delivery location and/or staircase delivery surcharge paid when original order was made.

All products qualify for a return except for the following:

Exchange Policy

All items, furniture must be in their original packaging, unopened condition.
Items that require on-site assembly can’t be exchange
Customize items can’t be exchange
Return and refund policy applies
You may wish to return the product that you want to exchange and place a separate order for the product you wish to exchange. We treat all exchanges after delivery as returns. For the return and refund of the product you wish to exchange to, *our return and refund policy applies*.

All products qualify for a return except for the following:

Order Cancellation

To cancel your order, please notify us at least 48 hours before the delivery date. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8930 1288 during office hours. Do notice that custom-made/customized item in your order cannot be changed or cancelled once they are confirmed.