How do I change my delivery address, date or timing after I place my order?
To alter your delivery details ahead of delivery, please notify us at least 48 hours before the delivery date. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811.
Can I change the items in my order prior to delivery?
Yes, you can. Please notify us at least 48 hours before the delivery date. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811.
Do note that these changes are subjected to stock availability and delivery lead time. Changes to custom made/customized products will not be accommodated.
I’ve placed more than one order. May I combine my orders?
Yes, you can. Please notify us at least 48 hours before the delivery date. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811. Do take note that it is required that your combined orders be scheduled for the same delivery date and time slot, unless otherwise arrange by our company.
I keyed in an overseas address. Do you ship internationally?
We only ship locally within Singapore. If you have input an overseas address by mistake and already made payment. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811 for further discussion.
Who should I contact if I have any questions?
You can either contact us at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811.
How do I cancel my order?
- To cancel your order, please notify us at least 48 hours before the delivery date. You can either contact us by providing your Order Invoice Number at enquiry@uniko.sg or whatsapp/message us at +65 8853 2811.
- Do note that custom-made/customized items in your order cannot be cancelled.
- What is considered as custom-made/customized items?
- It is under our company discretion to determine which item is considered as custom-made/customized.